Claims Assistance

Timely reimbursement from Medicare, Medicaid and private insurance is the key to your HME business. Yet procedures are increasingly overwhelming, complicated by obscure rules, equipment coding and tedious paperwork.

CARE (Claims Assistance Reimbursement Expertise) Support Line can help you improve the administrative accuracy of your reimbursement claims, increase collections and enhance your bottom line. Connecting Invacare partners to a staff of experts with years of experience in reviewing and processing claims. CARE support line gives you accurate answers to common and challenging reimbursement questions. Your reimbursement questions are answered by First Billing Services, Inc., a medical billing services company focused on the HME industry and in partnership with Invacare to assist HME providers.

Answers from CARE Support Line experts can pay for the program’s fee with just a couple of timely clams payments.

Introductory Trial Offer
$250 for 60 days

One Stop Shopping Annual Agreement
$500 plus a one-time $250 set-up fee. Providers choosing to convert an Introductory Offer into an annual contract will have the $250 Introductory Offer fee credited toward annual set-up.The remaining $500 balance is billed a $125 per quarter.

Without One Stop Shopping Agreement
$1,000 per year plus a $250 set-up fee. Fees are billed quarterly at $250, with a first quarter charge of $500 that covers set-up and a first quarter usage fee.

Call CARE Support Line, submit questions by fax or through Invacare’s web site at: http//:www.invacare.com